Tool kit

Getting Started in Video Ethnography – A Catalyst for Guiding and Motivating Quality Improvement

This toolkit, developed by the Care Management Institute at Kaiser Permanente, is a step-by-step guide to using video ethnography to guide and motivate quality improvement. It contains instructions, examples, and annotated resource lists for combining ethnographic techniques of interview and observation with video recording to more fully understand patients’ experiences in health care, an essential step in providing patient-centered care. In addition to this step-by-step guide, we have provided online tools and templates to help you get started.

Video Ethnography Tool Kit Files

Additional Video Ethnography tools and templates: