About CMI

Since its inception in 1997, the Care Management Institute has provided the tools and techniques that help Kaiser Permanente improve care for its members. We are committed to the Kaiser Permanente promise of providing affordable, high-quality health care with a personal touch. To deliver on that promise, we partner with physicians, clinical experts, leaders, and members to serve as a gathering point for the study of new clinical approaches with a focus on the following principles:

  • Keeping members at the center
  • Harnessing technology
  • Care coordination
  • Applying evidence-based care
  • Measuring results
  • Spreading successful practices

Watch our video